Privacy Policy

This policy describes how the ig.tools downloader processes information when you use it.

Links and temporary metadata

The public Instagram link you submit is sent to our server and used to request information from Instagram. Media metadata and signed download links are held temporarily in server memory, normally for up to one minute. Expired entries are removed during subsequent requests or when the process restarts. We do not maintain a permanent download history. Standard downloads load directly from Instagram’s CDN. MP3 conversion takes place in your browser. Video and audio files are not uploaded to our converter. Technical diagnostics may record the submitted URL, outcome, error code and timing, but contain no media file data. Comment results are held only in request memory and in the open page, and their text is not written to our diagnostic logs.

Direct media requests

Your browser connects directly to Instagram or Meta’s CDN to display previews and open downloads. Those services receive your IP address and browser request information. Their privacy policies apply to those connections. No cross-site credentials are requested by ig.tools.

Operational data

We record request timing, success or failure, error categories, media counts, download outcomes, browser information and submitted public Instagram URLs to diagnose reliability problems. Diagnostic logs are restricted to administrators and kept without automatic deletion. They do not contain media files, signed media links or raw visitor IP addresses; client addresses are represented by a salted hash. A download event does not confirm that a file was ultimately saved to the device.

To limit abuse, the server temporarily groups requests using a salted hash of the client IP address. These counters are held in memory, expire after a minute, and use a new salt when the process restarts. Hosting and network providers may process connection information under their own policies.

Cookies and local storage

We use Google Analytics to understand visits and how people use the website. Google Analytics may use cookies and process page addresses, device and browser information, and interaction events. We do not intentionally send submitted Instagram links or media files to Google Analytics. See Google’s privacy policy. You can manage cookies in your browser or use Google’s analytics opt-out tools. We do not save your download history in local storage. The URL and current results remain in the page state until you change them or leave the page.

Your choices

Do not submit private links or credentials. Contact us through the Contact page with privacy questions.